We prepared lots of interesting contents, keynotes, panels and networking oppotunities for you. Click below each day to find the programme of the LCC General Assembly 2023 in more detail.
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06:00-14:00 | Airport Transfer Individual extension over the weekend Enjoy some lovely tips, tours and recommendations by our LCC DMC Partner Viajes Andromeda |
08:00 | Departure Caminito del Rey Tour (lasts until 2 pm) |
The Business Travel segment has experienced dynamic changes over the last 24 months.
In this session, your Corporate team at LCC will share with you the developments from an HQ level. Dive into this interactive session and explore what are the challenges and opportunities that lie ahead. Come and exchange ideas with like-minded peers to see what opportunities exist to grow your corporate business within the LCC network and beyond. Finally, Ms. Suzanne Neufang, CEO of Global Business Travel Association (GBTA) will round up the session by giving participants a strategic perspective coming out of the leading US corporate travel market.
Suzanne Neufang, Siiri Palisaar and Savio Monsorate (from left to right) look forward to 90 exciting minutes with you.
This workshop will help you to understand the importance of taking care of your wellbeing first. We will go on a journey to discover how we can truly help others through our actions, and approach to our own wellbeing. This session will be about encouraging better behaviours and investments of time in ourselves.
Matthew Holman looks forward to 60 exciting minutes with you.
"Tech Talk NDC - Where to go from here!" With Lufthansa City Center, Atriis, Snowstorm Technologies, United Airlines & Lufthansa Group.
Access to full content is one of the major concerns of travel agencies nowadays. Airlines, hotels and rental car suppliers are offering different content, based on the booking channel. Agencies have to take decisions which way to move forward to ensure access to a complete and most favourable inventory and understand the implications this has for their own income streams.
Denise Elser (Lufthansa Group), John Melchior (Moderation), Kai-Gordon Weiland (Atriis), Neil Armorgie (Snowstorm Technologies) and Thorsten Lettnin (United Airlines) (from left to right) look forward to 45 exciting minutes with you.
Sustainability is a driving topic in every industry and thus also for the tourism sector. Because it comes with lots of challenges and opportunities, it's important to be aware of what's important for your agency and for your future offer.
Siiri Palisaar (LCC HQ), Jan van Steen (LCC Omnia) and Fatih Demirci (Qatar Airways, only 12:10) (from left to right) are looking forward to 45 interesting minutes with you.
Curious about how to navigate Social Media and stay relevant in front of your audience? Join the "Guide to success on Instagram and LinkedIn: Think.Do.Master." workshop and improve your online presence to be top of mind on the channels.
Elena Benevento from Oscar Bravo looks forward to 45 exciting minutes with you.
Energy and climate crises, inflation, a shortage of skilled workers and an unstable industry infrastructure make us look forward to an ambitious year for tourism. In view of the current booking figures, however, the Germans seem to want to remain travel world champions. How is tourism developing at LCC and what measures are crucial for securing revenue? What framework conditions do we set for the expansion of own events and charges? What role will sustainability play in travel decisions?
Julia Wedemeyer, Teresa Licciardiello, Holger Laube and Stephanie Henicke (from left to right) look forward to 45 minutes with you.
Energie- und Klimakrise, Inflation, Fachkräftemangel und eine instabile Branchen-Infrastruktur lassen uns auf ein ambitioniertes touristisches Jahr blicken. Angesichts der aktuellen Buchungszahlen scheinen die Deutschen aber Reiseweltmeister bleiben zu wollen. Wie entwickelt sich die Touristik bei LCC und welche Maßnahmen zur Erlössicherung sind entscheidend? Welche Rahmenbedingungen für den Ausbau von Eigenveranstaltungen und Entgelten setzen wir? Welche Rolle wird das Thema Nachhaltigkeit bei Reiseentscheidungen spielen?
Julia Wedemeyer, Teresa Licciardiello, Holger Laube und Stephanie Henicke (von links nach rechts) freuen sich auf 45 Minuten mit Ihnen.
Corporate IT, whether offline or online, is needed at all levels. How do we manage to bind the customer to us through IT and how do we convince the employee of this? New release, new connections, new Bridge-IT roadmap. Find out what's new, what's next and which paths we are taking together with PASS and their new customers. Our OBE quotas and customer numbers have increased massively in 2022. How do we manage to keep the customer and retain them even more?
Clean End2End processes are waiting to be sold to the customer. But how?
Tina Roos looks forward to 45 minutes of exchange together with you.
Corporate IT, egal ob offline oder online, sie wird auf allen Ebenen benötigt. Wie schaffen wir es den Kunden durch IT an uns zu binden und wie den Mitarbeiter auch davon zu überzeugen? Neues Release, neue Anschlüsse, neue Bridge-IT Roadmap. Erfahren Sie, was es Neues gibt, wie es weitergeht und welche Wege wir gemeinschaftlich mit PASS und deren neuen Kunden einschlagen. Unsere OBE Quoten und Kundenanzahl ist 2022 massiv gestiegen. Wie schaffen wir es, den Kunden zu halten und noch mehr an uns zu binden? Saubere End2End Prozesse warten darauf, dass Sie dem Kunden verkauft werden. Aber wie?
Tina Roos freut sich auf 45 Minuten Austausch gemeinsam mit Ihnen.
Reporting and turnover data are enormously important for you to control your company, but they also play a central role for LCC. Therefore, clean data maintenance is the basis for your success and strategic planning for the entire network. Which OBE systems does the network use and how are they developing? How are our sales to the service providers developing? Which customers have we won or are pending? What impact do all these answers have on LCC purchasing?
Julia Wedemeyer, Barbie Reim and Stefan Pagel (from left to right) look forward to 45 exciting minutes with you.
Reporting- und Umsatzdaten sind für Sie zur Steuerung ihres Unternehmens enorm wichtig, spielen aber auch für LCC eine zentrale Rolle. Deswegen ist eine saubere Datenpflege die Grundlage für Ihren Erfolg und eine strategische Planung für das gesamte Netzwerk. Welche OBE-Systeme nutzt das Netzwerk und wie entwickeln sich diese? Wie entwickeln sich unsere Umsätze bei den Leistungsträgern? Welche Kunden haben wir gewonnen bzw. pending? Welche Auswirkungen haben all diese Antworten auf den Einkauf von LCC?
Julia Wedemeyer, Barbie Reim und Stefan Pagel (von links nach rechts) freuen sich auf 45 spannende Minuten mit Ihnen.
"SAM" is here and in use. Learn about the possibilities of the new CRM, as well as first experiences and answers to potential questions. At the same time, we look at our new cooperation with Miles & More and take stock of the first three months. Furthermore, we show you which marketing paths we want to take in 2023.
Florian Ipsa, Tim Holzapfel and Tina Roos (from left to right) look forward to 45 exciting minutes with you.
"SAM" ist da und im Einsatz. Erfahren Sie die Möglichkeiten des neuen CRM, sowie erste Erfahrungen und Antworten auf potenzielle Fragen. Zugleich schauen wir auf unsere neue Kooperation mit Miles & More und ziehen Bilanz der ersten drei Monate. Darüber hinaus zeigen wir Ihnen, welche Marketingwege wir 2023 gehen wollen.
Florian Ipsa, Tim Holzapfel und Tina Roos (von links nach rechts) freuen sich auf 45 spannende Minuten mit Ihnen.
Learn about our inspirational speakers at the event. This is only the beginning, as the speakers line-up grows day by day: